**Effective Date: October 5, 2026**

This Refund Policy explains how refunds work for paid GravyTime features and subscriptions. It should be read together with our Terms of Service, including the sections on Free and Premium Features, Subscriptions and Billing, Cancellation, and Refunds.

## 1. Free Features and Beta Access

GravyTime offers free features, and access during our beta is free. Because no payment is made for free features or beta access, there is nothing to refund.

## 2. Subscriptions and Cancellation

Unless stated otherwise at purchase, recurring GravyTime subscriptions renew automatically until canceled. You can cancel at any time using the subscription-management options made available through the Service.

Canceling stops future renewal charges. You will normally keep access to premium features through the end of the period you have already paid for. Canceling does not by itself refund the current billing period.

## 3. 7-Day Refund Window

If you purchased a GravyTime subscription or premium feature directly from us, you may request a refund within 7 days of the charge date. This applies to both first purchases and renewal charges. We review each request in good faith and will generally approve requests made within this window.

## 4. Incorrect or Duplicate Charges

If you believe you were charged incorrectly or more than once, contact us at any time and we will review the transaction. Where we confirm an error, we will correct it, including by refunding the incorrect amount.

## 5. Refunds Not Generally Available

Except where required by applicable law or expressly stated otherwise at the time of purchase, we generally do not provide refunds for:

* Requests made more than 7 days after the charge date
* Partial billing periods after a subscription has been canceled
* Dissatisfaction with AI-generated recipes, suggestions, or other results, which are described in our Terms of Service
* Accounts suspended or terminated for violating our Terms of Service

## 6. Purchases Through App Stores

GravyTime may be offered through third-party app stores, such as the Apple App Store and Google Play. If you purchase GravyTime through an app store, that store processes your payment and manages your subscription. Refund requests for those purchases must be made to the app store under its own refund policies. We are generally unable to issue refunds for app store purchases ourselves.

To cancel a subscription purchased through an app store, use that store's subscription settings. Deleting the app or your GravyTime account does not cancel an app store subscription.

## 7. How to Request a Refund

To request a refund for a purchase made directly through GravyTime, email **support@getgravytime.com** with the subject line "GravyTime Refund Request." Please include:

* The email address associated with your GravyTime account
* The date and amount of the charge
* A short note on why you are requesting the refund (optional)

Please do not send your password, full payment card number, or authentication codes.

## 8. How Refunds Are Processed

We aim to respond to refund requests within 5 business days. We may contact you to verify your account or the charge. Approved refunds are returned to the original payment method. Depending on your bank or payment provider, it can take 5 to 10 business days for the refund to appear.

If a refund is approved for a subscription, your premium access may end when the refund is issued.

## 9. Changes to This Policy

We may update this Refund Policy as GravyTime evolves. The version in effect at the time of your purchase, together with any terms presented at checkout, will apply to that purchase.

## 10. Contact

Questions about this Refund Policy may be sent to:

**GravyTime**

Email: **support@getgravytime.com**

Website: **https://getgravytime.com**

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